SERVICES & SUPPORT

Integral part of EUROGERM’S work and a natural balance to the product offering, the range of services is made up of diagnostics, analyses, recommendations and technical advice. It lies at the heart of our customer relations: “you know: you can count on us”.

Services

To design the best solution, our teams, our research and analysis laboratories support all projects. Physical chemical analyses and quality controls, trials, enzymatic activity measurements, baking tests, microbiological tests, sensory analyses are the most effective tools at the service of your developments, integrated totally into our product offering.

Technical assistance

We offer you support throughout the whole development of your solution; it then goes far over and beyond with a technician traveling to and working with you at your production site. This assistance is most useful at the point of introducing a new product into the production line, changing a recipe or production process… 

Engineering

EUROGERM places all its knowledge, its experience, its experts and partners at your disposal to support you as your markets and products evolve, from ideas to launch. Within the framework of the provision of tailored services, we share the management of bakery-morning goods-patisserie applications with our customers, and the synergies of formulation-recipe-process to help them to grow their businesses and make it possible for them to adapt and be trained, in order to feed a better future.

Partnerships

At the heart of the wheat-flour-bread-patisserie sector, EUROGERM is in contact with many professionals in the industry (equipment manufacturers, equipment suppliers, cooperatives, federations, institutions, journalists, investors…) so many stakeholders with whom we have woven ties and sometimes partner relations. Some subsidiaries are called upon to represent companies in their country and handle the sales of productions for professionals in the sector.

Count on us

To help you to grow using our expertise, our sense of customer service and the strong relationship that we develop with you.

Service and support for the wheat-flour-bread sector - Eurogerm

Test mill

Physical chemical laboratory/ Alveograph

Physical chemical laboratory/ Alveograph

Service and support for the wheat-flour-bread sector - Eurogerm

Physical chemical laboratory/Texturometer

Service and support for the wheat-flour-bread sector - Eurogerm

Baking test center

Service and support for the wheat-flour-bread sector - Eurogerm

Centre of sensory evaluation

Service and support for the wheat-flour-bread sector - Eurogerm

Assistance on site

Service and support for the wheat-flour-bread sector - Eurogerm

Demonstration seminar

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